Privacy Policy (GDPR compliant) – Rolbatch
§1 Personal Data Controller
The controller of your personal data is:
Rolbatch
Angermünder Straße 101
16227 Eberswalde, Germany
Contact the Data Protection Officer:
https://www.rolbatch.eu/pages/contact-rolbatch-academy
§2 Types of Personal Data Processed
We process the following personal data of our customers:
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company name,
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first and last name,
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company address, residential or delivery address,
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email address,
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phone number,
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payment details (necessary for transactions).
§3 Purposes of Data Processing
We collect and process your personal data exclusively for:
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processing orders and delivering purchased products or services,
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issuing invoices and accounting documents,
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handling inquiries, questions, complaints, and returns,
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sending marketing materials and newsletters (only with your consent),
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website traffic analysis and customizing advertising content.
§4 Sharing Personal Data
Your personal data may be shared exclusively with:
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courier and transport companies, solely for the delivery of purchased goods.
We do not transfer your data to other entities or third parties for marketing purposes.
§5 Data Retention Period
We store your personal data:
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for the period necessary to fulfill your order or contract,
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for the period required by applicable tax and accounting regulations.
After this period, your data will be deleted or anonymized.
§6 Your Rights
Under GDPR, you have the right to:
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access your personal data,
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request rectification (correction) of data,
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request deletion of data (“right to be forgotten”),
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restrict processing of personal data,
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object to data processing,
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data portability,
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withdraw consent to data processing (if processing is based on your consent).
To exercise your rights, please submit a request through:
https://www.rolbatch.eu/pages/contact-rolbatch-academy
§7 Cookies
Our website uses cookies for:
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statistical purposes,
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marketing purposes,
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analyzing traffic and improving service quality.
You can manage your cookie settings through your web browser.
§8 Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
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SSL data encryption,
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secure storage of data in a CRM system,
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restricted access to personal data exclusively for authorized individuals.
§9 Data Transfer Outside the EU
Your personal data is not transferred outside the European Union unless your order requires delivery outside the EU. In such cases, data may only be provided to the courier or transport company handling the shipment.
§10 Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe that processing your personal data violates GDPR provisions.
Supervisory authority in Germany:
Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
Graurheindorfer Str. 153
53117 Bonn, Germany
§11 Amendments to Privacy Policy
We reserve the right to update this Privacy Policy. The latest version is always available on our website.
Last updated: July 2025
Rolbatch
Angermünder Straße 101
16227 Eberswalde, Germany
https://www.rolbatch.eu